Trust & Security

Built so a signed NDA holds up.

Last updated: 17 June 2026

FRIENDA's whole job is to make a confidential agreement provable later. That only works if the platform itself is trustworthy. Here's how we secure it, in plain terms.

Encryption

Tamper-evidence & the audit trail

Every signed PDF's bytes are SHA-256 hashed at signing time and stored, so any later change is detectable. The audit trail is an HMAC-chained hash sequence — each event links cryptographically to the one before it, so events can't be silently inserted, reordered, or removed. Anyone can re-check a record at ndafriend.com/verify/<id> without an account: it recomputes the chain and compares the stored document hash. Each signed PDF also carries a Certificate of Completion with signer identity, authentication method, timestamps, IP, and the exact consent text agreed to.

On our roadmap: a PKI/PAdES digital signature embedded in the PDF (verifiable directly in Adobe Reader) and write-once storage for completed agreements — both strengthen tamper-evidence toward tamper-proof.

Access control

Legal validity

Signatures are captured following e-signature best practices — affirmative consent, intent to sign, identity and authentication signals, and a retained, reproducible record — to be valid electronic signatures under the U.S. ESIGN Act and UETA and Japan's Act on Electronic Signatures. You decide whether an electronic signature is legally sufficient for your document and situation; we do our best and follow best practices, but don't guarantee enforceability — see our Terms. Our Privacy Policy covers data handling (including India's DPDP Act and Japan's APPI).

Infrastructure & sub-processors

FRIENDA runs on Cloudflare (US), which provides certified, audited data centers (SOC 2 / ISO 27001) — we inherit physical and environmental security from them and own the application logic, authentication, key management, audit-trail integrity, and data deletion on top. The full list of sub-processors is at ndafriend.com/subprocessors.

Certifications

FRIENDA is an early-stage product and does not yet hold its own formal certifications. We're sequencing toward SOC 2 Type II (the standard procurement bar for an e-signature provider) and will publish attestations here as they're achieved. In the meantime we rely on and can point to our infrastructure provider's certifications.

Reporting a vulnerability

We welcome reports from security researchers and will not pursue legal action for good-faith testing that respects the rules below.

Contact

Security questions or a customer security review — security@ndafriend.com.